As time goes on, this will be much more accurate as Microsoft stopped releasing filter updates for Outlook at the end of 2016. One final note: If your email server supports spam filtering, it generally better to configure filtering on the server and set Outlook’s junk filtering to Low. Have tried making rules, added individual emails to the safe senders lists and my contacts, followed all the links I can find on the matter and still I have legitimate email going to the. You may want to make sure you don't have a contact for yourself, otherwise spam with faked From from you will get through. I know this has been asked before but just curious if there are any updates on fixing the junk mail filtering on Outlook for Mac. Make sure you have the option enabled to trust your contacts. One step you’ll want to take to reduce the incidences of false-positives: In Junk Email, Junk Email Options, open the Safe Senders tab. More information and screenshots of the InfoBar are available at What Moved a Message to the Junk E-mail Folder? Additionally, you can manually add the trusted senders addresses at 'Safe Senders' at 'Junk email' options. Unfortunately, the InfoBar won’t tell you *what* program moved the messages into the folder, only that it wasn’t Outlook's Junk Email filter. To perform this task, navigate to the 'Junk-Email' folder, select the trusted email, and from click 'Not Junk' at the Outlook Mail menu. Some utilities will use Outlook's Safe senders list others use their own list. If it says that another program moved the message, adding the address to the safe senders list may or may not solve the problem. Does it say Outlook’s Junk mail filter moved the message? To do this, select a message in the Junk Email folder and look at the InfoBar under the subject.
If the folder uses a plain yellow folder icon, its not the folder Outlook uses for junk mail.Ĭonfirm that Outlook’s Junk email filter is moving the messages to the Junk Email folder. (It was called 'Junk E-mail' in older versions of Outlook.) If you look at the folder list (Ctrl+6), the Junk Email folder will have a icon with the red 'no' symbol over it. If you have two folders named Junk Email or a second folder named Junk E-mail, only the folder your version of Outlook created and uses for junk email will have the 'not junk' option enabled. You'll need to whitelist addresses using the steps supported by the utility or service. Change the desired settings and click the Save button to. Click the Accounts tab, select your email from the accounts list and click the Server Settings tab. Open the Mac Mail application and go to Mail-> Preferences. Edit existing email account settings in Mac Mail. The option to mark as not junk will not be enabled in that folder. That’s it You can now use your email account with the Mac Mail application. If you have a folder named Spam, it was created by an antispam addin or is the folder your IMAP server uses for junk mail.
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